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Health Information & Medical Records

FMDH Health Information/Medical Records department is responsible for all patient medical records. We can retrieve, scan, and archive/store medical records in an electronic record system. We handle the release of and protect all personal health information confidentiality per Health Insurance Portability Accountability Act (HIPAA) regulations. We also analyze records for completion and accuracy and code diagnoses/procedures from documentation for statistical and insurance purposes. Our staff run statistical reports, perform library services, submit cancer registry to the state, and perform some quality assurance studies for various departments and the medical staff.

To request a copy of your health information or medical records, please fill out the form below.

Release of Information Request Form

To revoke or grant access to a proxy on our patient portal, fill out one of the forms below.

Patient Portal Proxy Revocation Form

Patient Portal Proxy Access Authorization Form

Contact Us
Office hours are 8:00 a.m. – 4:30 p.m., Monday through Friday.
You can call Health Information & Medical Records at (406) 228-3611 or send a fax to (406) 228-3515.

What Is Big Sky Care Connect?

Big Sky Care Connect (BSCC) is a secure health information exchange that allows your healthcare professionals to view your health information such as medicines, allergies, test results, health problems, prior care, and treatments to help them make better decisions about your care. All patient information is encrypted and sent over a secure network. Only Participants and Authorized Users may access your information, and only for permitted purposes. Your health information is included in BSCC by default, but your participation is voluntary.

If you decide to opt-out, your health records will not be searchable through the BSCC. You will NOT be denied medical care if you decide to opt-out. Your demographic information will remain accessible, and a treating provider will still be able to receive your lab results, radiology reports, and other information through traditional fax, mail, or other electronic communications. In an emergency where the absence of immediate medical attention could reasonably be expected to result in placing your health in serious jeopardy, the treating provider can access your information through BSCC to assist with your treatment.

Click here to view Core Messaging Handout

The Benefits of Big Sky Care Connect

Patients Deserve Transparency and the Highest Quality Care

The BSCC HIE provides access to comprehensive, real-time health information about your patients in the communities you serve. Timely sharing of vital patient information will promote more informed decision-making at the point of care. Informed decision-making supports the effective delivery of care and can help avoid readmissions and adverse events, coordinate care planning, improve diagnoses, decrease duplicate testing, and avoid redundant services. The BSCC HIE eliminates healthcare information gaps to improve Montanans’ health.

Reduction in the Cost of Healthcare

The HIE will eliminate redundant costs, such as duplicative testing, and reduce time spent on administrative tasks, such as faxing. There’s evidence to support a significant reduction in readmissions with access to an HIE which results in cost savings. Features that can prevent readmissions include notifications to your primary care provide when you receive emergency department treatment. This also supports improved care coordination.

Providers Deserve Support

Through the HIE, you can identify and address risks in your community by investing in the population’s health. Access to quality information allows you to take a proactive role in serving your community. BSCC empowers providers with real-time actionable data for more effective interventions at the point of care. Through HIE, providers gain access to medical records in the VA and Department of Defense healthcare systems. Features like altering and single sign-on will improve care transitions and reduce administrative burden through ease of data collection, allowing providers time to focus and put their energy on what matters most – patients.

Patient Information Is Secure

The HIE is a modern solution for modern healthcare. It allows authorized healthcare providers involved in a patient’s care to appropriately access and securely share a patient’s vital medical information electronically. The integrity of the patient information exchanged is protected and HIPAA-compliant. The data will be secure and confidential, encrypted, and access to patient information will be tracked and audited. The direct secure messaging feature is a secure web-based email service fully encrypted for only authorized users to exchange patient information between individual healthcare providers from healthcare organizations statewide, including Indian Health Services (IHS).

Investing in Patients and Providers

Access to a complete medical patient record saves providers time searching for the information, allowing for more time with the patient. The ability to send patient information with referrals to specialists can enhance continuity of care. An HIE can keep providers and the care teams better-informed about a patient’s condition, and status as the patient moves across the continuum of care. This allows for better-informed clinical decisions, prevention of potential health concerns, increased patient safety, better health outcomes, and higher patient satisfaction.

This project is funded in whole or in part under a Contract with the Montana Department of Public Health and Human Services. The statements herein do not necessarily reflect the opinion of the Department. Learn more about BSCC here.

You may choose to opt-out of participation in the BSCC or change a prior election by completing and signing the electronic form here.