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(406) 228-3500
Frances Mahon Deaconess Hospital Frances Mahon Deaconess Hospital

Patient Financial Services FAQs

    • Payment in full-you can pay your bill by cash, check, credit card, debit card or online (see below options for online bill pay).
    • Payment arrangements if you do not have insurance coverage or a balance is left over after your insurance payment.
    • Equal monthly payment plans available for up to 12 months (based on approval).
    • Financial Assistance may be available for medically necessary services.
  • Visit www.fmdh.org/patient-portal and sign up for the patient portal to access electronic statements and online bill pay. For questions, please call (406) 228-3555.
  • FMDH offers financial assistance for those who qualify. We can also help you enroll for public assistance programs like Medicaid or Healthy Montana Kids.
    • If you are insured and have provided us with your current insurance information, we will bill your insurance company.
    • We allow for 30 days from billing your insurance company to process the claim. After those 30 days if no payment is made, we may ask you for assistance to obtain payment from your insurance company.
    • You are responsible for charges not covered by your insurance. For more information regarding your benefits including coinsurance, deductible, or other insurance payment amounts, please reach out to your insurance company.
    • Itemized hospital bills are not automatically sent out. If you'd like to receive a copy of your itemized bill, please contact our office at 406-228-3500.
  • FMDH cannot delay billing for services while liability claims, or legal action is pending. Payment in full will be the responsibility of the patient. Upon proper authorization, FMDH will provide records for necessary parties.
  • As a non-profit organization, FMDH provides financial assistance for medically necessary services to uninsured or underinsured patients who qualify under our Financial Assistance Program. Patients seeking financial assistance must fill out an application to be considered for assistance. The financial assistance policy, summary, and application are available at www.fmdh.org/financial-assistance-program or by calling Patient Financial Services. We can assist you with this application if needed, and your personal information will be kept confidential.
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